66 broklyn golden street line. New York
FAQs
Frequently asked questions
How can we help?
Frequently Asked Questions
Managing an Amazon account requires a careful balance of expertise and competence, and that’s where we excel
What services are included in your full-service Amazon account management?
You can get customized services tailored to your needs. Conventionally, our full-service package includes everything from account set-up and optimization to inventory management and conversions.
Can you help optimize my PPC campaigns to reduce ACOS?
Yes, our agency performs in-depth keyword research, refines targeting, and adjusts bids based on real-time data. We may implement automated and manual bidding strategies and continually monitor and tweak campaigns to lower your TACoS & ACoS. Our strategies are focused on long-term growth and organic rankings.
How can we help you with brand protection and intellectual property rights?
Our VAs monitor your listings using software tools to detect unauthorized sellers. They then act by filing infringement complaints through Amazon’s Brand Registry or forwarding the issue to Amazon’s legal team to remove the hijacker from your listing.
How do you report on progress and results?
We provide weekly and monthly reports regarding sales metrics, inventory status, customer feedback, ad performance, and more. We also schedule regular calls to discuss concerns, progress, and possible growth opportunities
Do you assist in customer services and feedback management?
Yes, we actively monitor customers' feedback. Our team responds to customers' inquiries on time, providing a positive shopping experience. We also help increase product reviews by following Amazon’s guidelines for requesting reviews through Amazon’s request-a-review button. For negative feedback, we use Amazon’s Feedback Manager to resolve and possibly remove negative reviews
How can you help launch new products successfully on Amazon?
In summary, our steps involve optimized listings, strategic keyword placement, and a targeted PPC campaign. If needed, we might also use targeted promotions, limited-time discounts, and social media campaigns to build initial momentum for higher ranks in the marketplace
How do you manage inventory and FBA logistics?
We utilize advanced inventory management tools to track available stock and forecast demand. Our team monitors your FBA logistics to comply with Amazon’s requirements and minimize the risks of overstock or stockout situations. We also track reimbursements and ensure you’re compensated based on Amazon’s policies
What level of access will I have to my account?
You’ll retain full access to your account. In case of safety concerns, you can get customized services by sharing child access with us. We also provide insights and updates through shared reports and communication to keep you in the loop regarding your business performance.
Do you offer international account management services for selling on multiple Amazon marketplaces?
Yes, our agency helps manage your global Amazon accounts by ensuring compliance with the different marketplace regulations. We handle VAT registration, currency conversion, and inventory management across international fulfillment centers.
How much do you charge?
Our pricing model is straightforward and transparent. You can request a free audit and get a quote for required services. Whether you're looking for a flat monthly fee or pay-per-task, we can customize a package according to your budget and goals.
